Spotlight on Customers

CDQ Client Spotlight: Schwarz IT
Integrated VAT validation for more speed and efficiency
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Speed
Faster creation and changes
Integrated VAT check saves 3 minutes for each record creation and 15 minutes for record change
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Trust
Enhanced risk safety
For the entire group with one-click VAT checks
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Efficiency
3,100 hours saved per year
With integrated VAT validation and deduplication services
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We received great feedback for the integration, and our business departments eagerly anticipate an integrated VAT check.

Thomas Gutmann
Business Consulting BI & Data
CDQ Client Spotlight: Kuehne+Nagel
Effective data cleansing of 4 Mio. global customer records
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Speed
2y to cleanse 80% of data
The first ever global process for cleanup of duplicate customer records included 29 largest countries
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Trust
660,000 duplicates eliminated
equaling 17% of customer records in scope, that used to complicate daily operations and analytics
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Efficiency
Lean review process
for 400 reviewers in various functions of 4 business units of Kuehne+Nagel
Spotlight K+N

In the project, we not only eliminated thousands of duplicates, but developed a sustainable cleansing approach, including global duplicate definitions, a cross-company review process and an innovative review tool

Dr. Andreas Nohn
Senior Data Scientist
CDQ Client Spotlight: Covestro AG
Bank Account validation - from weeks to minutes
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Speed
2 weeks to 1min
CDQ Trust Score reduces lead time for defined Bank Account validations
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Trust
21% Match Rate
with Bank Trust Score >0  (actual transactions)
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Efficiency
8% full automation
8% of all Bank Account Validations can be fulfilled fully automated
Spotlight Covestro

CDQ bank trust score integration to Covestro’s SAP MDG reduces lead time during vendor creations!

Christian Jantzen
Head of Data Management
CDQ Client Spotlight: Evonik Industries
30% time saving for bank data validation with CDQ trust score
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Speed
16% automation
of bank account data information; in some countries (e.g., Germany) already 60% can be achieved
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Trust
0 successful fraud attacks
since implementation of CDQ trust score in 2021 thanks to the risk-based validation approach
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Efficiency
30% time saving
for bank data validation team thanks to user-friendly handling and reliable data of external peers
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This solution received an overwhelming amount of positive internal feedback. The keys to success are our data self-services solution of CuVenSA (Customer and Vendor Smart App), the auto-matic identification of validated bank information based on the CDQ data pool and our internal database.

Markus Mützel
Head of Process & Master Data Management 
CDQ Client Spotlight: DOVISTA
More than Business Partner Data - Compliant & efficient Corporate Data Onboarding
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Risk
Regulatory Compliance
Reliably complying to policies and legal demands, EU legislations and Dovistas expectations
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Trust
360° View
on your Business Partner Data, exceeding standard register information
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Speed
28% Reduction
of processing time for business partner creation
Spotlight DOVISTA

We were able to enable a solid, sustain and futureproof solution around our data foundation, processes and sanction compliance by obtaining screening technology, fraud prevention and internal controls

Heidi Sandager Larsen
Data Governance & Compliance Manager
CDQ Client Spotlight: Nestlé
Faster Sales with Better Customer Master Data
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Speed
From 7 days to 1
80% of all customer are created within 1 day, speeding up the sales process
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Trust
Over 95% data quality
for vendor data, over 90% for customer data, top-3 within the Data Sharing Community
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Efficiency
14% cost reduction
with 80% “first time right” rate, and 6 Mio. de-activated inactive/duplicated records
Nestle

CDQ services supported our transition into “Nestlé’s Business Services” and enabled new benefits in terms of speed and efficiency.

Jean-Marc Klopfenstein
Global Master Data Lead
CDQ Client Spotlight: Bayer AG
Effective data improvement for one of Germany's biggest mergers
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Speed
10 weeks
1.3 Mio BP data records from Bayer and Monsanto merged and improved within 10 weeks
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Trust
97%
of duplicates identified correctly
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Efficiency
80,000 less duplicates
Duplicates can slow down decisions and processes
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A merger of this size needed the best data management approach we know. With CDQ, we could deliver faster and better!

Gerhard Gripp
Global Data Lead M&A
CDQ Client Spotlight: Dräger
Boosting Trust and Efficiency
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Trust
98% duplicate free
creation of Sold-To customer master data records and 87%-95% “first time right” data quality in participating countries
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Efficiency
50% time saving
for customer creation across SAP and CRM systems
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CDQ offers a single platform for maintenance, assurance of 1st time right, duplicate avoidance and integration of external data. It's web based, easy to use and workflow supported.

Eva Schultze
Director Global Data Management
CDQ Client Spotlight: Bayer AG
More automation leads to less processing time and less workload
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Speed
2 seconds instead of 2 days
Instant risk-based approval instead of 2-day SLA
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Trust
40% automation
of SAP MDG requests with reliable data quality rules
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Efficiency
50% processing time less
Time in SAP MDG reduced from 28 to 14 hours
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How to detect the 80% ‘good’ requests automatically across 150k change request per year? – this was the question driving us.

Extrapolating early numbers, we have an automation rate of ~40% and a workload saving of 25%.

Jens Peter Henriksen
Global Process Owner Master Data
CDQ Client Spotlight: Tetra Pak
Master data automation for global and local data excellence
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Speed
73% drop of processing time
From 30 to 8 minutes for customer creation and change request
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Trust
99% automation
thanks to reliable data quality rules
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Efficiency
1,060 h saved
within the first 10 months reflecting resource use
Tetra Pak Spotlight

The time saved not only covers the investment in the initiative, but also frees up capacity for new projects, setting the stage for future SAP S4/HANA migration and data consolidation initiatives.

Emanuele Francia
Enterprise Data Governance Manager

CDQ's strong customer base

BASF logo
Bayer AG Logo
BOSCH logo
Dovista Logo
Dräger logo
Evonik logo
Ferring logo
Fresenius Kabi logo
Johnson & Johnson
Kuehne+Nagel
LanXess logo
Nestlé logo
Novartis logo
Rheinmetall logo
Sartorius logo
Schaeffler logo
Schwarz logo
SEW
Siemens logo
Swiss Krono logo
Syngenta
Takeda
Tetra Pak logo
TUV SUD
Unilever logo
Vaillant logo
Voestalpine
ZF logo

What customers say about CDQ

Thomas Gutmann 2

We received great feedback for the integration, and our business departments eagerly anticipate an integrated VAT check.

Thomas Gutmann
Business Consulting BI & Data, Schwarz IT
Eva Schultze

CDQ offers a single platform for maintenance, assurance of 1st time right, duplicate avoidance and integration of external data. It's web based, easy to use and workflow supported.

Eva Schultze
Director Global Data Management, Dräger AG
Thomas Gutmann

CDQ delivers a data management toolbox for our business partner data. The wide range of use case specific solutions created instant benefits for our internal customers. Together with the innovative CDQ Data Sharing Community we shape the future of interenterprise MDM.

Thomas Gutmann
Business Consulting BI & Data, Schwarz IT
Heidi Sandager Larsen

We enabled a solid, sustainable and futureproof solution around our data foundation, processes and sanction compliance by obtaining screening technology, fraud prevention and internal controls.

Heidi Sandager Larsen
Governance & Compliance Manager, Dovista
Philippe Baumlin

Sharing proven bank account data saves significant time, compared to contacting the customers/vendors directly to verify new bank accounts. "Data Shareconomy" is an effective approach to unlock this source of trusted information.

Philippe Baumlin
Manager of Global Master Data Strategy, BASF
Thorsten Hähnel

The CDQ Suite completed 93% of 4,000 Japanese customer records that were lacking zip codes by recognizing names and addresses! This saved us three weeks of manual work.

Thorsten Hähnel
Business Process Management – Manager of Data Design, Sartorius Stedim Biotech GmbH
Customer benefits

Success stories of our customers

Read here how our customers have improved the quality of their business partner data, optimized their processes, and reduced costs using our services.

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Success Story

Aiming to reduce tedious, manual research necessary for VAT verification, Schwarz Group IT introduced CDQ VAT Check. Instead of cumbersome checks in separate windows, Schwarz Group companies enjoy a a system-integrated one-click VAT validation.

Schwarz Gruppe
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Success Story

Covestro’s goal: reduce time and nerves spent on the validation of new or changed bank accounts of vendors or suppliers whilst ensuring the usage of trusted data.
The solution: CDQ Bank Trust Score and Fraud Prevention Community.

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Success Story

With more than 1 billion products sold everyday all over the world by thousands of retailers in very local markets, the resulting sheer amount of customer data made it an imperative for Nestlé to look for the best possible Data Quality as a Service solutions.

Nestle
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Success Story
With the help of CDQ, Bayer was able to automate master data workflows and to manage the trade-offs between data quality, risks and manual efforts in their vendor master data management.
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Watch on demand
Webinar

To meet the changing requirements for a data-driven business partner data management, Evonik developed the vision of a touchless first-time-right data life cycle process by using external and internal data in a smart way.

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Blog

In an article published in "Big Data Insider" magazine , Markus Rahm provides insights into data management at Schaeffler. And how it has evolved with the help of CDQ. 

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