Help & Support

Help & Support for problems related to our Data Management Cloud Services

Support for problems related to our Data Management Cloud Services

We want to provide you the best possible user experience with our cloud-based Data Management Services. However, despite all the care we take in developing our apps and APIs, errors can still occur and by integrating external data sources, temporary outages or limitations can never be completely avoided.

Our developers are constantly working to improve our software and continuously monitor the stability of our services. If you encounter problems while using our software or have suggestions for improvement, you will find support here.


Contact: Get in touch with us!

You would like to send us a message? Please contact us via chat, our online contact form or the classic way by phone or mail. We look forward to your inquiry! Your contact to CDQ

Cloud Services Status Report

On our status page, we provide immediate information about outages, performance problems, or planned maintenances affecting our cloud services. Check the status of our services

CDQ Service Desk

You want to report us a problem or bug in our Cloud Services? In our Service Desk, you can quickly and easily create a ticket for our developers. Service Desk

Data Sharing Community Metadata Repository

How exactly does the CDQ Data Sharing Community work? Which data quality rules do we use within our community? And what APIs do we provide? These and many more answers can be found in our Wiki. Metadata Repository

System and Organization Controls (ISAE 3402)

Our service organization controls (SOC) are audited on a regular basis by an external auditor and reported according to ISAE 3402 standard. Here you can request the audit report. Audit report according to ISAE 3402
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